A.Bahadır Balkı

Head of E-Commerce & A101 Kapıda Development @ A101 Yeni Mağazacılık A.Ş.

About

Experienced IT and digital transformation leader with over 20 years of expertise in the technology and retail sectors. Currently overseeing the IT operations of A101's e-commerce platforms and instant delivery app (A101 Kapıda) — the digital backbone of Turkey's largest hard-discount retail chain, operating with over 13,000 stores nationwide. Demonstrated success in leading large, cross-functional teams including software development, business solutions, and infrastructure units. Managed teams of 30+ professionals, driving in-house technology initiatives that power real-time operations, supply chain automation, and omnichannel customer engagement. Deep experience in enterprise system integrations, including SAP, WMS, and CRM, and in building scalable web and mobile platforms to support high-traffic digital retail. Proven ability to plan and execute complex IT projects, manage vendor ecosystems, and align technology strategies with aggressive business goals. Recognized for strong leadership, operational excellence, and the ability to deliver innovative, high-impact digital solutions in fast-paced retail environments.

Country

Portugal

City

Lisbon

Industry

Retail

Skill

Team Management, Trade Marketing, FMCG, Pricing, Market Research, Key Account Management, Forecasting, Budgets, Management, Marketing Management, Market Analysis, Marketing Research, Sales Management, Sales Operations, Cross-functional Team Leadership, Key Account Development, Product Management, Competitive Analysis, CRM, SAP

Experience

Head of E-Commerce & A101 Kapıda Development

A101 Yeni Mağazacılık A.Ş.

2025-1 - 2025-7 · 7 mos

Istanbul, Türkiye

- Leading the IT operations of A101’s e-commerce platforms and instant delivery app (A101 Kapıda) within one of Turkey’s largest retail networks - Spearheading omnichannel strategy, enhancing customer experience across web and mobile platforms. - Driving the integration of logistics, SAP, and WMS systems for real-time data flow and operational efficiency.

Senior Software Development & Business Solutions Manager

A101 Yeni Mağazacılık A.Ş.

2019-8 - 2025-1 · 5 yrs 6 mos

Istanbul, Turkey

- Managed in-house software teams responsible for A101 store operations and enterprise automation tools (RPA, BPMN, tablet-based field automation, etc.). - Delivered key digital transformation initiatives, including CRM and A101 Plus loyalty platform. - Oversaw 3rd-party vendors, planned budgets, and led agile development cycles tailored for the fast-paced retail environment. - Ensured seamless integration between SAP, e-commerce backend, and warehouse systems—vital for Turkey’s largest hard-discount retail chain.

IT Project Manager ( Digital & Web & E-Commerce )

A101 Yeni Mağazacılık A.Ş.

2019-2 - 2019-8 · 7 mos

Istanbul, Turkey

- Handled all technical operations of a101.com.tr, Kapıda and corporate mobile apps. - Implemented customer analytics and marketing technologies such as Insider, Google Analytics, and dynamic re-marketing tools. - Led the technical launch of the “Gönder” initiative and participated in market research for sector trends.

IT Project Manager ( BPM & Mobile Projects & E-Commerce )

A101 Yeni Mağazacılık A.Ş.

2014-12 - 2019-2 · 4 yrs 3 mos

Istanbul, Turkey

Co Founder

Saklı Lezzetler Food Production and Sales

2013-11 - 2014-12 · 1 yr 2 mos

Istanbul, Turkey

Food production and direct-to-consumer sales startup focused on high-quality Turkish goods.

IT Project Specialist

Eczacıbaşı Topluluğu

2007-4 - 2013-11 · 6 yrs 8 mos

Istanbul, Turkey

- Managed national-scale mobile sales systems used by over 200 sales reps and 36 distributors. - Responsible for distributor training, IT coordination, and SAP TPM (Trade Promotion Management) module governance.