Karen T.

- Master in Embelex™ (external embellishment) portfolio, act as technical expert for consultant and instruction to Sales team, Product Development team and Production team. Serve as the trusted product and solution expert for both key clients and internal teams, ensuring a deep understanding of our portfolio's value for the Vietnam, Cambodia, Thailand, Indonesia and Korea regions - Cultivate and maintain strong, collaborative relationships with key external stakeholders, including brand headquarters, factories, and liaison offices, outsource partners, material suppliers. - Partner with Production line team, Product Development team, material supplier, China and Vietnam outsourced partners, Quality Control team and other internal teams to validate new innovations and develop market-right products, complete with compelling support materials and strategic pricing recommendations. - Lead, assess and evaluate new suppliers, new outsource partners based on technical perspective and business demands, propose potential candidates for Procurement and Compliance to investigate to build a strong supply chain and enlarge the portfolio. - Partner with Business Development team for a comprehensive strategy with market growth by identifying, developing and market researching about new market segments, new product launches to cope with current market needs, assessing on new long-term business opportunities with understanding on the regional landscape of competitors, market influences relating to trim and accessories in the region. Develop and present robust ROI and business case analyses to justify new initiatives and investments. - Join in meetings with key customers meeting with different stakeholders: designers, development, material, innovation, be presenter and representative for Embelex showcase and presentation.

- Exploring new customers, new markets, new applications, offering full solutions from 3M in short term and long term opportunities. - 100% responsibility for driving an accelerated sales program and managing accounts across the 3M Scotchlite Reflective Materials Business in Vietnam, keeping engagement and close relationship with outstanding customers, as well as new customers. - Manage Key Accounts, Channel Partners and a complex supply chain to deliver KPI’s through two different sales channels to maintain and develop the sales pipeline, service the Export OEMs in Vietnam as well as developing domestic business penetration to execute a solid sales plan. - Collaborate with local internal individuals, departments i.e Customer Service, Planner, Logistics, Warehouse, Legal and provide connectivity with the global team i.e Portfolio Manager, Marketing, Manufacturing in USA, ANZ, EMEA, GCA and APAC and full supply chain that makes sure orders are well prepared to deliver on time. - Partner with Technical Engineer, Converting Manager, for technical and converting support in case of quality issue and quality claims, investigate root causes and offer resolutions. - Provide scheduled products training, monthly technical training to converters, OEMs, end users, new partners. - Support channel partners in organizing and presenting in exhibitions, trade shows, events − Support heat lamination, testing lamination conditions for partners. - Collaborate with other divisions to combine products together and make totally new products which are now applicable in local and export markets.

- Contact with Brand, trading office to develop business, submit quotations, prepare terms and conditions for sales contract. - Contact with garment manufacturers, shoe manufacturers in the North, Middle and South Vietnam to maintain relationships and introduce new products by monthly meeting, site visiting. - Look for potential customers to introduce company profiles, samples and arrange meetings, plan and oversee the new marketing initiatives. Research for organizations, corporations and individuals to look for new opportunities, together with taking care of outstanding customers, increasing their value and orders. Present company profile and product categories to new customers. - Collaborate with sales team in Japan, Hong Kong, Shanghai, Dongguan, and Thailand to launch new business, migrating production from other sites to Vietnam. - Calculating and composing quotations and proposals to customers. This calculation includes for EPE production, trading, import, export, including tariff, freight charge, local charge, and intercompany sale price. - Cooperate with other departments: Product Development, Purchasing, Customer Service, Accounting, Shipping department to make sure order delivery on time. Also, cooperate with international logistic companies (DHL, FedEx, Yusen…), and local logistic companies to check freight charge, shipment time, documents. - Compose weekly, monthly, quarterly sales reports, updates on the Salesforce.com system. - Look for new suppliers both in the North and in the South of Vietnam, new markets and developing new products to improve sales, especially for sustainable products, Eco-friend products. − Site visit and evaluate suppliers’ working environment, capacity. - Prepare documents and proceed for certifications such as: Higg Index, OEKO-TEX®, FSC, FAMA. - Maintain strong collaboration with suppliers in Hong Kong, Shanghai, Qingdao, Dongguan, Thailand about strategy alignment, market insights and sourcing trends.