Chia-Yun(Claire) Hsu

Cost and Data Analyst @ Brio Solutions LLC

About

Hi, I’m Claire! I recently graduated with a Master’s in Business Analytics, specializing in FinTech, from Arizona State University. I’m skilled in Python, SQL, Excel, Tableau, and machine learning, and I focus on turning data into insights that inform decisions and next steps. Most recently, I worked as a Business Intelligence Analyst with Sun Devil Athletics at ASU, where I built Tableau dashboards and analyzed post-game surveys, ticketing, and fan engagement to support pricing, retention, and marketing decisions. I also automated ETL pipelines using Python and SQL to improve data integration and reduce manual reporting. Before that, I worked in banking, managing large financial datasets, automating reporting workflows, and partnering with IT teams to improve data accuracy and operational efficiency. That experience strengthened my foundation in analytics, process improvement, and working in regulated environments. I enjoy creating analytics that support real decisions, with reliable metrics, clean visuals, and scalable reporting. I’m currently seeking full-time opportunities in analytics or business intelligence. Portfolio: https://claireyuun.wixsite.com/mysite Let’s connect!

Country

United States

City

Tempe

Industry

Computer Software

Skill

DAX, Microsoft Power Query, Oracle Primavera Unifier, Excel Automation, Excel Dashboards, Data Analysis, Business Process Improvement, Operational Risk Management, Stakeholder Management, Compliance (AML/KYC), Data Modeling, ETL automation, Extract, Transform, Load (ETL), API Integration, Data Validation, GitHub Actions, VADER, Topic Modeling, Computer Vision, Prototype Development

Experience

Cost and Data Analyst

Brio Solutions LLC

2026-2 - Present · 8 mos

Los Angeles, California, United States

Business Intelligence Analyst

Sun Devil Athletics

2025-8 - 2025-12 · 5 mos

Arizona, United States

• Built and maintained executive multiple Tableau dashboards tracking ticket sales, attendance, scan rates, and season ticket renewals, giving leadership real time visibility to guide pricing and marketing decisions across sports • Analyzed ticketing and CRM data to identify buyer behavior patterns and customer segments, improving targeting, lead prioritization, and retention planning • Developed SQL Server queries and standardized views across large ticketing and CRM datasets, partnering with two external vendors to validate data accuracy and deliver actionable insights by channel and segment • Automated survey data ingestion into SQL Server using GitHub Actions, enabling scheduled refreshes and improving data reliability

Research Assistant

Arizona State University

2025-6 - 2025-12 · 7 mos

Arizona, United States

• Built an automated Streamlit dashboard that collected 100K plus financial news headlines, generated normalized sentiment using FinBERT, and modeled S&P 500 price trends using a sentiment enhanced Prophet framework • Applied BERTopic for topic modeling and text analytics, creating interactive visualizations that revealed sentiment and price relationships, company level alerts, and keyword trends to support faster decision making

Deputy Manager

Mega International Commercial Bank Co., Ltd. (Mega ICBC)

2018-4 - 2024-5 · 6 yrs 2 mos

• Managed client asset portfolios and investment data through trading systems, enabling real-time risk monitoring and delivering clear reports for clients and senior management. • Collaborated with IT to optimize systems, launch paperless automation, and streamline operations, reducing manual errors and boosting efficiency. • Reviewed customer transactions with AML tools and risk profiling to identify and mitigate high-risk activities, lowering transaction risk exposure. • Delivered internal training for 5+ managers and 40+ employees, improving team capability and compliance awareness.