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Centris

About

Centris Information Services is a leading provider of comprehensive, high-quality, bilingual (English & Spanish) contact center services. Centris is headquartered in Longview, Texas, with major operations in Monterrey, Queretaro, & Aguascalientes, Mexico. We help our clients improve customer satisfaction, loyalty, retention, and increase revenue by creating positive customer experiences that combine high-touch with high-tech solutions for all in and outbound omni-channel communications. Our better than US Quality Support teams are ALL accent neutral, and culturally and contextually optimized without having to train! A huge competitive difference for you, our customer. We offer comprehensive technical support, integrated customer care, help desk, customer retention, loyalty, acquisition, and more, in a B2B and B2C Strategy. Engagement includes voice and digital expertise, including content moderation, blogs, forums, lead qualification, voice, email, chat, social media sentiment and engagement, along with integrated back office support. Call us to learn how we can help you at 1-800-530-4897.

Country

US

Address

119 W Tyler St, Longview, Texas

Postal Code

75601

Company Type

Privately Held

Employees

520

Industry

Outsourcing and Offshoring Consulting

Specialties

Contact Center; Inbound; Outbound; Sales; Tech Support; BPO; Customer Service; Travel; Outsourcing; FNOL; Appointment Scheduling; HIPAA; PCI; Backoffice; Soft Collections; Healthcare; Call Center; Warranty

Top Decision Makers · 3

Agente de atención telefónica

Person Avatar

Fernanda Vazquez

Mexico

Email

******@***.com

Phone

(**) *** ****

IT service Desk Manager

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Cristopher Gerardo Ruiz Esparza Olguin

Email

******@***.com

Phone

(**) *** ****

Account Manager

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Alex Ontiveros

Mexico

Email

******@***.com

Phone

(**) *** ****

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