Advanced Utility Systems

Advanced Utility Systems, a division of Harris Computer, has nearly 30 years of experience delivering software built specifically for utilities and municipalities. Founded in 1997, the company serves public power, water, gas, and multi-service providers across North America and the Caribbean, with a focus on mid- to large-sized municipal utilities. Advanced Utility Systems designs, builds, and implements CIS Infinity, a native, commercial off-the-shelf Utility Customer Information System that supports the full lifecycle of utility operations. CIS Infinity reflects a design philosophy centered on openness and flexibility. The platform integrates with a wide range of third-party applications, ensuring that utilities have a technology stack that aligns with their operational goals, regulatory requirements, and customer engagement strategies. Advanced Utility Systems offers both single-tenant cloud-hosted and on-premises deployment options so utilities can choose the configuration that best suits their needs. This flexibility allows organizations to align their CIS environment with internal policies related to data privacy, cybersecurity, infrastructure, and long-term planning. Advanced Utility Systems engages with its customers through user groups, training conferences, and customer site visits. Our dedicated team, many of whom were utility professionals themselves, has long-lasting relationships with our clients, ensuring that their communities have the best possible customer experience. CIS Infinity operates in production across 134 utility companies and supports 6.6 million customer service points, reflecting a consistent focus on reliability, integration, and long-term operational value. One community, all Advanced.